KingsPark College of Arts and Science Recruitment 2023 Apply Now!!!

KingsPark College of Arts and Science Recruitment 2023 Apply Now!!!

KingsPark College of Arts and Sciences is a private day and boarding school for both boys and girls of all cultures and nationalities. We are located in a serene and quiet environment, excellent for teaching and learning, it produces excellent academic results and develops good character of its pupils.

Job Purpose

  • This job holder is expected to act for technical requirements in the area of Core and Roaming services.
  • Be involved in activation of Roaming services with new Operators worldwide, periodical tests and new test according to the changes or improvement of new numbering/routing plan.
  • Ensure regular Governance & Roaming KPI’s are delivered as defined Targets.

Key Accountabilities

  • Ensure and Maintain Roaming Performance for Voice/Data/SMS KPIs.
  • Roaming service activation & Troubleshooting. Configuration and Testing activity.
  • IREG tests preparation and execution as per business defined targets
  • Proactive checks and analysis as per Roaming Dashboard Activities defined and drive improvement actions in close coordination with Roaming Manager
  • Roaming Traffic analysis and improvement action plan to be driven
  • Technical guidance and QoS Monitoring thru effective usage of Roaming Suite and other related products
  • Drive and Deliver Roaming Products and Solutions to enhance customer delight & Roaming Revenue
  • Ensure Weekly Governance with Business, IT and RA to review the status of new launches, Customer complaints & Frauds
  • Monitoring of Roaming Inbound and Outbound Traffic
  • Regular Configuration audit and implement service gaps
  • Regular SIM audits and sign OFF with Roaming Manager to avoid any Potential Frauds
  • Understand the roamers performance by managing roaming tests,
  • Suggest and implement the right solutions in order to keep the roamers and to improve the roaming traffic,
  • Roaming statistics database for reference,
  • Track and Review Roaming TT,CR,IREG test, Dashboard
  • IR Database management and SIM management

Detailed and Effective Documentation:

  • Ensure all documentation are stored in Central location with Unique ID and Version, regularly updated pertaining to:
    • Solution Design, HLD,LLD, Acceptance Docs, Roaming Database, Capacity & Utilizations for the Roaming Suite
    • NCP & Project Related document
    • New Roaming Products
    • Roaming N/W KPI & SLA
    • Roaming IR Database
    • SIM Management Doc

Vendor/Partner Management:

  • Technical relationship with Roaming partners
  • Ensure Response to the Roaming Partners Queries/Issues

Time management:

  • Prioritize self-workload as required to meet the fluctuating demands of business and requirements from other stakeholders.

Educational Qualifications & Functional / Technical Skills

  • Bachelor / Master’s Degree Telecommunication / Electronic Engineering / Computer Science
  • Detailed working Telecommunications Knowledge
  • Analytical and Presentation skills

Relevant Experience:

  • 5 – 7 years of Work Experience on an Telco Roaming/Settlement Systems
  • Networking roaming experience,
  • Experience in Core/Radio Network, GSM.
  • Good project management knowledge
  • Experience in measuring and analyzing network KPI ‘key performance indicators’

Other requirements (Behavioural etc.):

  • Personal Integrity and good interpersonal relationship
  • Must have excellent organizational and communication skills.
  • Highly organized and good at implementation
  • Time management skills with commitment to project timelines.
  • Self-motivational skills
  • Good analytical and problem solving skills.
  • Good practical skills in troubleshooting and fault resolution for supporting operations teams as an escalation point

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

  • Only shortlisted candidates will be contacted.
  • We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants on the basis of, among others, their race, disability, their race, disability, religion or gender.
  • All employment opportunities are decided on the basis of qualifications, merit and business need.